Cart
0
FAQs
Have a question ? We are here to help.
Do you provide GST invoices?
Yes. A GST invoice is provided for eligible purchases. Please enter your complete billing details and GSTIN in the address field at checkout while placing your order.
How can I place an order?
You can place an order directly through the MODAXE website by selecting the product you want, adding it to your cart, and completing the checkout process. Alternatively, you can contact us for assistance or to place an order offline.
What payment methods are accepted?
We accept online payments securely through Razorpay. Cash on Delivery (COD) is also available on eligible orders and locations.
How long does it take to process and deliver my order?
Orders are generally processed within the same or next business day. Delivery usually takes approximately 2–5 business days, depending on the destination and courier service. Delivery times may vary for certain locations.
Can I track my order?
Yes. Once your order has been shipped, you will receive the tracking details via email or through the contact information provided with your order. You can use these details to track your shipment and monitor its delivery status.
What is your Return Policy?
Yes. We offer a 7-day return policy for products received in defective or damaged condition. Please refer to our Return & Refund Policy for complete details and applicable terms.
Do MODAXE products come with a warranty?
Yes. We provide a warranty against manufacturing defects. However, the warranty period and terms vary by product and are specified on each individual product page.
Are MODAXE products genuine and quality checked?
Yes. All products sold on the MODAXE website are genuine and quality checked before dispatch.
What if I am not sure whether a product is suitable for my vehicle or application?
We recommend checking the product description and compatibility information before placing your order. If you are unsure whether a product is suitable for your vehicle or application, please contact us before purchasing and our team will be happy to assist you.
How can I contact MODAXE for support?
You can contact our support team at+91 83905 51620ormodaxeindia@gmail.com. Our business hours areMonday to Saturday, 10:00 AM to 6:00 PM.