Shipping policy
FREE SHIPPING
We offer free shipping on all orders across India — no minimum order value and no hidden charges.
ORDER PROCESSING
Orders are processed within 1–2 working days of payment confirmation. Orders placed on weekends or public holidays are processed on the next working day.
You will receive a shipping confirmation with tracking details via email and WhatsApp once your order is dispatched.
SHIPPING PARTNERS
We ship through India's leading courier services, selected based on your delivery location and fastest available option:
● BlueDart
● Amazon Shipping
● Delhivery
● DTDC
● Other reputed logistics partners as required
ESTIMATED DELIVERY TIME
After dispatch, estimated delivery times are:
● Metro cities: 1–3 business days
● Other cities and towns: 2–5 business days
● Remote or rural areas: 3–7 business days
Delivery timelines are estimates and may vary due to courier availability, weather, public holidays, or other factors outside our control.
ORDER TRACKING
Once dispatched, you will receive a tracking number and a direct link to monitor your shipment. You can also contact us on WhatsApp at +91 83905 51620 or Email: modaxeindia@gmail.com for order status updates.
INCORRECT SHIPPING INFORMATION
Please ensure your shipping address and contact number are accurate when placing an order. MODAXE is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
If you notice an error in your address after placing an order, contact us immediately on WhatsApp at +91 83905 51620 or Email: modaxeindia@gmail.com before the order is dispatched.
DELIVERY DELAYS
While we do our best to deliver within the estimated timeframe, occasional delays may occur due to factors beyond our control. If your order has not arrived within the expected window, contact us and we will follow up with the courier on your behalf.